HVAC Service Request Forms are available through Pro-Trackers.com. This creative alternative to paper forms allows you as a HVAC Service Provider to track, manage and establish a more efficient system for your HVAC Service Requests. Pro-Trackers.com allows you to do the following (and much more!):...
In this blog we show you how to add a property to your account so that it becomes available to assign to a property owner. If you have used old version of Pro-Trackers and have managed service requests with it, then you are familiar with how the system tracks property information using the service request. If the property on the service request was not in the system you were asked to add it every time you view the ticket details. This is a major difference between the new version and the older version of Pro-Trackers as properties are no longer directly related to service requests. Now let's start with the step by step process of adding a property from scratch....
Creating an owner account in Pro-Trackers is as easy as adding a property, of course each owner entry simply provides a way to link properties and owners together, but it also allows a way to track other information about each owner. With that let's get started with the steps involved is setting up a new owner account....
Creating an online service request form can be as simple as a few clicks or as complicated as building a fully responsive web page, but that's the beauty of the Pro-Trackers form designer. It allows for great flexibility where needed and can be used by any service industry. This blog is intended to show the basics of the form manager to get you started, but if you require advanced configurations please contact us for support. With that being said, let's get started......
Managing service request work orders is a necessary evil in any service industry. Picking the method to do this required task is definitely up to the person managing it, but for the most part I think we all can agree that sticky notes hanging off the side of your computer monitor is not the best way to do it. So let’s get started by talking about how to implement Pro-Trackers as a solution to help you manage service requests for any service industry....